The Quick Flick was developed to work for all eye types and sizes. Please refer to our size chart here.

If you are still unsure of which Quick Flick size to purchase, simply get in touch at hello@thequickflick.com.au with a photograph of a desired winged eyeliner look and we will recommend an appropriate size.

Quick Lash utilises an ingredient called Styrene/Acrylates Copolymer which functions as a film forming agent to create what is known as PSA, or a pressure sensitive adhesive. There are many categories of adhesives (such as silicon, glue, cement etc) and whilst glue is one of them, it is not a pressure sensitive adhesive. Pressure Sensitive Adhesives are a type of non-reactive adhesives which form a bond when light pressure is applied with a surface. This is the bond that occurs when a false lash is applied to the formula of Quick Lash. PSA’s exhibit viscoelastic (viscous and elastic) properties and are removable, which is what allows Quick Lash to bere-stickable, so if you apply your lash incorrectly, you can remove it and reapply (without needing to add more adhesive).

Other categories of adhesives require a solvent, moisture, oxygen, radiation/UV or heat to cause a chemical reaction that activates the adhesive to form a permanent bond. It is within this category that glues (and lash glue) fall as their composition are structurally different to that of PSA as they are not based on an elastomer compound like pressure sensitive adhesives are.

It is for these reasons we have not labelled Quick Lash as a glue, but rather as a Lash adhesive.

Quick Lash only needs to be applied as thick as your lash band and will not spread or run onto your eyelid or eyeshadow. You can also apply Quick Lash directly to your lash band if you’d prefer.

For effective cleaning of your Quick Lash False Lashes we recommend the following steps:

1. Start with cotton swabs, paper towels, and either rubbing alcohol or oil-free eye makeup remover. We recommend our Flick Off! Makeup Remover.

2. Place the false lashes on a paper towel and douse the end of your cotton swab in alcohol or eye makeup remover, squeezing off any excess product.

3. Use the cotton swab to gently rub away eye makeup or Quick Lash residue from your lashes, making sure to pay extra attention to the lash bands.

4. Finish the makeup removal process by using another cotton swab dipped in warm water to clean off any remaining mascara.

5. Never squeeze your false lashes dry after cleaning them! Let them air dry on a paper towel. Once your lashes are dry, we recommend storing them in their original box.

To measure the size of your lashes, place the tapered end of the false lash against your lash line where your natural lashes begin to thicken in order for them to blend together. Once you have that end set, run the false lash along your lash line and measure the false eyelashes right at the edge of your eye. Any wider and they will cause your eyes to look drooped and the falsies to appear more prominent.

Once you have that spot marked, snip the lashes on the strip, taking care to avoid cutting any of the lashes themselves. After they’ve been cut, your false lashes are sized and ready to go!

A handy tip we also recommend, is to size your lashes for each eye individually, instead of measuring one and then cutting the other to match.

Sometimes your eyelashes grow differently on each eye and you don’t want to ruin an eyelash.

The Quick Flick is cruelty free and PETA approved. All our products (except our Quick Screen SPF50+ lip balm) are vegan, with our lip balm being vegetarian. We are also proud to be palm oil free brand too.

The ingredients of all Quick Flick products are listed on the product page to help you identify any sensitivities with our ingredients. Please note that different skin types and skin conditions may react differently to our ingredients. In the unlikely event you react to one of our products that you have purchased from us within the past 30 days, please send an email with a photo and description of the reaction to our customer services team. To process an allergy return, the product must be less than 20% used, and a photo of the reaction must be provided in order for the return to be processed. An allergy/irritation return cannot be processed without this information and if this cannot be provided we will be unable to accept the return. We are unable to cover postage costs in the event of an allergic reaction.

For easy removal of any of our products, we suggest using our Flick Off! Makeup Remover. Flick Off! is optimised for targeted application on eyes, and designed to remove even the most long wearing of makeup (including The Quick Flick of course!). Flick Off is formulated with refreshing plant extracts to condition and soothe, leaving skin feeling soft and fresh after use. It is Peta approved vegan and cruelty free, non toxic and safe for lash extensions too!

Blue Light AKA High Energy Visible (HEV) light is short wavelengths (around 390-500mm). It is light primarily emitted by the sun, but low levels can be emitted from your daily smart devices like phones, tablets and computer screens, LEDs and fluorescent lighting (Coats et al 2020).

Studies suggest that blue light causes oxidative damage (loss/damage of antioxidants which forms free radicals in the epidermis) which causes changes to melanin production resulting in immediate and persistent skin darkening (Coats et al 2020).

Some studies have shown that because Blue Light is very similar to UVA, exposure to blue light can cause increased pigmentation on the skin (Kleinpenning et al 2009) (Edstrom, Porwit, Ros 2001).

It is also suggested that blue light can potentially affect skins elastin and collagen production by degrading it, whilst also blocking it (Coats et all 2020) (Caley, Martins & O’Toole 2012).

There are two primary solutions we recommend for blue light protection.

A) SPF/Suncare. As most blue light (HEV) is emitted by the sun, wearing daily SPF and ensuring reapplication is key. This method also protects you from UVA and UVB rays.

B) Topical skincare that is high in antioxidants. As blue light primarily creates formation of free radicals the best way to combat is wearing antioxidants on the skin.

We would also like to acknowledge that this topic is new and emerging and is still being researched and developed by industry professionals. We are always keeping our eye out for new journals, studies and information around blue light exposure and its impact on skin.

Academic References: Coats, J.G., Maktabi, B., Abou-Dahech M.S., & Baki G. 2020. “Blue Light Protection, Part I- Effects of blue light on the skin” Kleinpenning, M. M., Smits, T., Frunt, M. H. A., van Erp, P.E.J., van de Kerkhof, P. C. M., & Gerritsen, R.M.J.P. 2009. “Clinical and Historical effects of blue light on normal skin”. Caley, M., Martins, V.L., & O’Toole, E. A. 2012. “Matrix metalloproteinases and epidermal wound repair” Oplander, C., Hidding, S., Werners, F.B., Born, M. Pallua, N., & Suschek, C. V. 2011. “Effects of blue light irradiation on human dermal fibroblasts” Edstrom, D. W., Porwit, A., & Ros, A. 2001. “Effects on human skin of repetitive ultraviolet-1 (UVA1) irradiation and visible light”

Blue light poses potential skin harm via free radical generation and has been shown in studies to induce oxidative stress in live skin. This can contribute to skin ageing, like exposure to UVA. Whilst the skin naturally contains antioxidants, these are used up when the skin is exposed to excess free radicals (think UV light, visible blue light and other environmental aggressors such as pollution). Thus, applying topical antioxidants can boost our skin’s defence against oxidative environmental damage. Quick Screen contains antioxidant-rich ingredients to help combat this free radical damage, including Raspberry Seed Extract and Israeli Tomato Extract.

Yes they are, though we always recommend speaking to your doctor or health practitioner if you have further concerns around a particular ingredient.

All our products except our Quick Screen Set Finishing Spray are fragrance free. Quick Screen Set is fragranced, though is synthetic fragrance-free.

Our Quick Screen collection is silicone-free and utilises an ingredient called Cetiol SN- cetearyl isononanoate which provides the same effect as silicone in makeup primers. Because of this our collection is also non-comedogenic.

Both Quick Screen Prep and Set are TGA listed. Our AUST L numbers are as follows: Quick Screen Prep: AUST L:369936 Quick Screen Set: AUST L: 369491 You can also find these numbers at the front of each bottle.

You should apply approximately ¼ - ½ a teaspoon of sunscreen to your face first thing in the morning. We recommend an additional ¼ teaspoon for your neck and ears. Ensure you apply your sunscreen approximately 20-30 minutes before you have any sun exposure and ensure you reapply every 2 hours. Sunscreen should not be your only defence from UVA and UVB rays, so always remember to wear a hat, seek out a shady spot and wear sunglasses when spending time directly outside in the sun.

Our Quick Screen collection utilises Chemical/Organic Filters as they are the most stabilised form of sunscreen and work especially well on all skin tones as they don’t leave a white cast. We wanted to create a collection that was inclusive of all skin tones, and avoids that ashy, white cast that many physical sunscreens can leave on the skin as well as works amazingly with all skin types and beauty routines. Chemical SPF also layers beautifully under foundation and tinted moisturisers of all types (powder, cream, liquid) as well as suits all skin types including acne prone skins.

In Australia, sunscreens are regulated by the TGA and in order to get them listed on ARTG all the ingredients must be disclosed. The ingredients on the TGA register (ARTG) are all assessed for safety so if these were carcinogenic, they would not be allowed in listed products and the product could not be added to the register.

None of the ingredients utilised in our sunscreen formulas are known to cause damage to reef life. Additionally, our formulas do not contain Oxybenzone or Octinoxate, two active ingredients that have developed a reputation in regard to reef damage and which Hawaii currently regulates. Something to keep in mind with reef safe claims is that this term is not defined or regulated by authorities. According to the National Oceanic and Atmospheric Administration (NOAA), the cause of coral decline is due to global climate change and ocean acidification from increased global Co2. There is no sound data that shows the sunscreen actives utilised in our formulas is a significant cause of coral decline. Reef safe claims are based on two poorly designed studies that do not reflect the true natural complexity and ecosystem of a coral reef. These flawed studies have largely been used as marketing tactics by brands and media to spread misinformation about certain sunscreen ingredients being detrimental to reef life. If you see the term "Reef Friendly" utilised across our Quick Screen range, this means that our products have been formulated in compliance with Hawaii’s regulations and is free of Oxybenzone and Octinoxate. We will continue to update our product formulations based on advice from domestic and international authorities.

AUSTRALIA
Orders shipped via Australia Post with a tracking number provided.

Standard Shipping: 5-10 business days.
FREE for orders over $100, $10 for all orders under $100.

Express Shipping: FREE for orders over $120, 1-4 business days, $5.99 for all orders under $100, $12 for orders under $120.

NEW ZEALAND
New Zealand orders are shipped using Australia Post's Pack and Track service with a tracking number provided.

Please allow up to 14 business days for delivery. Postage is free for orders over $100 and a flat rate fee of $12 for orders under.

All shipments include a tracking number so you can follow your orders journey from us to you, and all shipments require a signature on delivery.

Everywhere! We are proud to offer worldwide shipping.

Whilst The Quick Flick was born in Perth, Western Australia, we do have three warehouses; Australia, the US and Hong Kong. Your order will be dispatched from one of our three warehouses depending on where you live and our stock levels. Rest assured, we will always ship from a warehouse that will allow you to get your purchase in the quickest time possible!

Once your order has been dispatched from our warehouse, you will receive an email from us with your tracking number. If you didn't receive a shipping confirmation email, please contact our Customer Happiness Specialists so we can help you out.

Please get in touch with our Customer Happiness Specialists with your order details at hello@thequickflick.com.au​ so we can help you out. Unfortunately we are not liable for orders that have been scanned as delivered.

Depending on the value of your order you may be subject to customs or import duties. It is up to the receiver of the parcel to cover these costs as these charges vary from country to country and are out of our hands. Prior to placing an order with us, we suggest getting in touch with your local customs office in regards to applicable customs or import duties relevant to your country.

We certainly offer Gift Cards for The Quick Flick. Gift cards are delivered via email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

Enter your code into the “Gift card or discount code” box at checkout and hit “Apply”. We recommend copying and pasting the exact code into the gift card or discount code box to apply your discount. Please note that promotional codes cannot be combined, nor they can be used during other promotions or sales as well.

We recommend copying and pasting the exact code into the gift card or discount code box to apply your discount. Please note that promotional codes cannot be combined, nor they can be used during other promotions or sales as well. Some of our promo codes may come with an expiration date, so that you can plan your shopping date accordingly.

Discount codes must be entered at checkout and cannot be applied to completed orders. Your discount will be applied prior to shipping charges being calculated.

Once an order is placed, we are unable to cancel, change or update the details of your order as our warehouse uses automatic systems that can not be stopped once an order is placed. This is to ensure orders are dispatched in a timely manner.

We accept the following payment methods: American Express, MasterCard, and Visa, PayPal, AfterPay, Apple Pay, Google Pay and Shopify Pay.

We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

We’re sorry if your order is incorrect or faulty. Rest assured we will do all we can to make this right for you! Please send us a message within 14 days from the date your order is delivered with your order number, necessary photographs and any further details. Customers have 14 days from the date the goods are delivered to claim a refund or exchange on a faulty product.

We do not partially fulfill orders that contain a pre-ordered item, meaning your order will only be fulfilled once all items come into stock. Please purchase separately if you wish to receive in-stock items sooner.

Unfortunately we do not offer a price guarantee on our orders. This means we cannot provide a partial refund if your item goes on sale after you’ve purchased it.

We happily offer store credits if you purchase a product that’s not right for you. Please note, your product must be unused and returned within 30 days of your order being delivered. Unfortunately used products cannot be returned due to hygiene reasons. Any damaged or faulty products will be replaced when reported within 14 days of receiving.

We do not offer a free returns service and as such, returns must be made at your own cost. We suggest using a trackable service as we are not liable for returns lost in transit.

Unfortunately we do not offer refunds on postage or shipping charges unless your order is faulty or damaged.

We’re sorry if your order is incorrect or faulty. Rest assured we will do all we can to make this right for you! Please send us a message within 14 days from the date your order is delivered with your order number, necessary photographs and any further details. Customers have 14 days from the date the goods are delivered to claim a refund or exchange on a faulty product.

We are doing everything possible to keep our warehouse open and fulfilling our customer’s orders during the Coronavirus pandemic.

In order to remain open and to ensure the wellbeing of our warehouse staff we’ve had to make some changes which have unfortunately affected our dispatch times. We’ve enforced increased safety measures, limited staff per areas and social distancing rules. Other factors contributing to delays include fewer collections from postal providers, limited domestic and international flights and increased volumes as more people are now shopping online.

Our warehouse staff are continuing to work tirelessly under these difficult circumstances and are doing all they can to ensure our orders are fulfilled as fast as possible. We thank everyone for their patience during this time and appreciate the ongoing support.